1. Shipping Origin
All orders are carefully packaged and shipped directly from our fulfillment center in China.
We work with trusted international carriers to ensure your jewelry arrives safely and on time.
2. Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Custom-made or personalized items may require additional production time (we will notify you via email).
3. Estimated Delivery Time
Standard Shipping: 7–20 business days (depending on destination & customs clearance)
Express Shipping: 5–10 business days
Delivery times may vary due to international transit and customs inspection.
5. Tracking Your Order
Once your order ships, you will receive an email with your tracking number and a link to monitor the delivery progress.
7. Shipping Issues
If your package is delayed, lost, or arrives damaged:
Contact us at info@godjewel.com with your order number.
For lost parcels, we will coordinate with the carrier to locate or replace your item.
